Morris Clarke Recruitment

Morris Clarke Recruitment

Northampton

internal sales support engineer

Job Reference No. 196
Salary 30k to36k
Type Permanent


The role of the Internal Sales Support Engineer is to primarily assist the business development, applications engineering and service engineering teams through the provision of administrative, technical, costing, quotation, order management, customer liaison and planning support.

The role
• Provide internal sales support to the business development team, developing costing information in conjunction with the application engineering group through a combination of historical ERP costing data and liaison with suppliers.
• Produce high-quality proposals & quotations tailored to customer requirements.
• Liaise directly with customers to facilitate Aftermarket orders for spares, repairs and service support, providing a high-quality first response to all customer enquiries.
• Process and manage customer orders, creating sales orders on the ERP system and preparing contract documentation for handover to production and engineering.
• Assist with the co-ordination of service engineer deployment including planning, administration, and customer liaison.
• Work with the sales team and local agents to identify, develop & secure new project opportunities, from UK and international customer base.
• Undertake any activity needed to support order acquisition and execution, both externally and internally, with the engineering, operational & finance teams.
• Provide market intelligence and forecasts for order intake from allocated customers.
• Support the marketing activity of the wider business and production of new marketing collateral as necessary.

Requirements:
• Ideally qualified to either HNC or HND level in an engineering discipline with significant mechanical engineering content.
• Minimum 3-5 years’ experience in a sales support role with client-facing responsibilities as well as significant expertise in costing and proposal generation, ideally within a similar or related industry.
• Initiative-taking and enthusiastic, with strong interpersonal skills.
• Possessing excellent levels of detail and accuracy, and able to shoulder responsibility
• Good experience of using CRM and ERP systems to facilitate day-to-day customer communication and enquiry/order management. Microsoft packages, to include Outlook, Word, Excel and PowerPoint, to a good standard.

We offer a competitive salary commensurate with the abilities and experience that you bring to us, together with an excellent contributory pension scheme, death in service and income protection benefits, and a non-contractual annual profit share bonus dependant on company profits.

• Core hours of work are 37 per week based on Monday to Thursday 08:30 – 17:15 with ½ hour lunch break, and Fridays 08:30 – 12:30.
• Five weeks paid annual leave plus statutory Bank Holidays.

Torquemeters premises are situated in a rural location not served by public transport and therefore your own transport will be required.

Please send your CV, together with a brief personal statement, to hr@torquemeters.com

send Cv to jo@morrisclarke.co.uk