Internal Sales

Location

Daventry

Salary

£28k

Monday to Friday 37 hour week

Purpose of Job:- To support existing account managers and sales order processing function as well as maintain own customer base

Overview:- This position will appeal to a person who is committed to being successful and will give both the time and effort necessary to ensure both personal success and that of the company.

Duties;

Ensure all Sales Admin kept up to date by way of

• Sales Quotes

• Issuing Proforma invoices

• Following up quotes

• Providing adequate product data to customer To satisfy the current key customers and generate new ones .

Maintain contact with existing customers Comparing actual spend / products with potential spend / products To retain, grow and convert customers, thus increasing sales.

Contacting potential customers from the data base who may have dealt with the company in the past Find out where they are now buying and why the change in supplier, re-establish their needs and see if our products can satisfy them To regain market share. Correctly identifying problems in products / pricing and marketing and relaying this information.

Follow up of accounts called into question by MD Conveying answers promptly and accurately by means of sales meetings To pre-empt potential loss of business.

Contact new leads from various sources

Continuous feedback to Product Marketing

Follow up Sales Quotes and other information given to customers Follow up within one week To maintain maximum efficiency, professionalism and to close sales effectively.

Feedback to Sales Meetings Through effective use of weekly report sheet and memos To establish and maintain a better equipped Sales Team and Company though good distribution of knowledge gained from customers.

Collecting samples and market information Acquiring competitors price lists and promotional material, samples of new products available More accurate marketing decisions

Accurate administration Follow-up letters, quotes and fliers to be sent by the Sales Office Accurate data recorded and professional follow-up

Knowledge / Skills Required

 Display good communication skills both verbal and written

 Show attention to detail

 Able to work and remain calm under pressure

 Able to work as part of a team

 Self-starter, able to work to full capacity when not being supervised

 Able to manage time effectively

 Display organisational skills

 Self-analytical, continually striving for self improvement

 Use of SAP or CRM systems is essential